Helps clients ensure that key business systems are functional and in compliance with applicable regulations.

Focuses not only on our clients’ software systems, but also evaluates the training and organization of personnel and the effectiveness of operating procedures.

Offers the value-added dimension of viewing systems from a broad-based business perspective.

Software Validation

As a leader specializing in regulatory software testing and validation services, Arbour Group helps clients ensure that key business systems are functional and in compliance with applicable regulations – including planning, protocol development, execution and systems certification – to minimize business risk. Along with investment and financing strategies, new product development, market segmentation, pricing and other considerations, an important part of business risk management is directly related to a company's computer systems. Our regulatory software validation services offer the distinct benefits of:

• Evaluating regulatory compliance
• Identifying associated risk factors
• Enhancing productivity through a reduction in application development and implementation time
• Capitalizing on the investment in software systems and benchmarking return on equity
• Improving schedule visibility, assuring milestone achievement and project success
• Providing a qualified, third-party analysis of software systems

In order to facilitate the validation and testing of software systems in the most time and cost-efficient manner possible, we follow a proven process of:

• Conducting an assessment of critical needs
• Drafting project specifications for client approval
• Setting finite objectives for each phase of the testing process
• Developing a matrix of testing scripts tailored to meet those objectives
• Executing the appropriate testing mechanisms utilizing commercial and proprietary tools
• Reporting the results of our comprehensive testing, including completeness metrics
• Repeating testing to accommodate changes resulting from ongoing upgrades and system maintenance

This validation process not only focuses on software systems, but also evaluates the training and organization of the client’s personnel and the effectiveness of their operating procedures.

While technical considerations are an integral part of the regulatory software validation process, our professionals also offer the value-added benefit of viewing systems from a broad-based business perspective. This means that our results-oriented process not only ensures compliance and functionality, but also complements and reinforces the client’s marketing programs and new business initiatives and responds competitively to the needs of their customers.