News Releases

Date	Press Release
May 1, 2008	Headquarters Relocation
September 12, 2006	SAP Compliance Package
March 7, 2006	Los Angeles Office Opens
June 6, 2005	Raleigh-Durham Office Opens
August 23, 2004	San Francisco Office Opens
February 16, 2004	Mahwah Office Opens
September 16, 2002	Arbour International — Ireland
December 18, 2000	Electronic Records/Signatures and Embedded Software
March 27, 2000	Chargeback and Rebate Software
February 2, 2000	PharmaSales Software
October 27, 1999	Headquarters Relocation
February 8, 1999	Arbour International

Chicago – Date (May 1, 2008) – Headquarters Relocation

Arbour Group L.L.C., the Chicago-based, privately-held regulatory compliance firm has moved its headquarters to One Parkview Plaza, Oakbrook Terrace, IL.

Alexander Patterson, President, commented, “Arbour Group is a leading provider of regulatory products and services for the pharmaceutical, medical device and biotechnology industries. These life sciences companies are the singular focus of our organization. We assist our clients with business risk management by providing assistance in areas such as risk assessment, quality policy/SOP development, software validation, regulatory system migration, software testing and certification, process control validation, information technology platform qualification, compliance training and outsourcing.”

Patterson noted that our clients needs continue to evolve as Life Sciences companies search for more creative ways to compete. He stated, "We have met the challenge of providing our clients a cost effective and seamless solution to their regulatory needs by expanding resources in our Global Test Center in Dubai. We also continue to experience growth in our domestic business in the Northeast and West regions of the U.S. This relocation allows us to realign our work space to the staff levels at our corporate facility in a more cost effective manner, while also improving work flow efficiency and customer response time. The facility will feature upgraded technology that will integrate into existing operations and accommodate planned expansion into Asian markets.”

In addition to its headquarters location, Arbour Group has offices in California and New Jersey. Arbour International FZE, a wholly-owned subsidiary, has an off-shore venue in Dubai, which gives the Arbour organization a strategic global presence, a strong economic advantage and the capacity for larger, resource-intensive projects in support of outsourcing and testing for its worldwide clientele. Additionally, Arbour International has an office in Dublin, Ireland which provides a base for delivery of regulatory services to a robust pharmaceutical market in that country as well as a platform for accommodating projects throughout Europe.

The new address for Arbour Group is:

One Parkview Plaza
Suite 660
Oakbrook Terrace, IL 60181

The telephone number will remain the same:

Phone 312.207.5800
Fax 312.207.5805

Arbour Group is located on the Internet at www.arbourgroup.com.

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Chicago – Date (March 7, 2006) — Los Angeles Office Opens

Chicago-based, privately held Arbour Group L.L.C. is pleased to announce the opening of their office in Los Angeles, California to serve the area’s concentration of pharmaceutical, medical device and biotechnology clients.

Alexander Patterson, president and CEO of Arbour Group noted that “the opening of the Los Angeles office, together with our San Francisco presence, will enable us to provide enhanced support to our current customers and more rapidly increase our new business prospects.”

Arbour Group, Los Angeles is staffed by local sales and delivery professionals in partnership with the firm’s corps of regulatory experts who have deep experience working with a client base of more than 80 multinational companies, as well as with the Dubai validation and testing center.

The office is located in the Howard Hughes Center at 6080 Center Drive, Los Angeles, California and may be contacted at 310.242.5625

Visit Arbour Group on the web at www.arbourgroup.com.

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Chicago – Date (September 12, 2006) – SAP Compliance Package

Chicago-based, privately held Arbour Group L.L.C. has introduced a pre-packaged validation solution for SAP R/3 users in the life science industry. Validation is now available as a fixed-price, pre-written package solution.

Sold, deployed and supported by an SAP partner, the pre-packaged validation solution is based on Arbour Group’s extensive industry knowledge and expertise accumulated from over ten years of experience with over eighty pharmaceutical, medical device and biotechnology companies. Arbour Group’s SAP R/3 compliance product allows you to meet your obligations to both domestic and international authorities (e.g. BfArM, FDA, IMB, MHRA, and TGA) in a timely and cost effective manner.

Compliance Offering

As an alternative to manual, labor-intensive validation efforts, Arbour Group’s ready off-the-shelf validation package incorporates industry compliance best practices to include:

Regulatory Process Map and Business Requirements model
Validation Plan template
Traceability Matrix
Installation Qualification test scripts
Operation Qualification test scripts
Performance Qualification template
SOX Qualification test scripts
Validation Summary Report template

Full Maintenance Program

Arbour Group provides updates when patches and support packages are delivered by SAP as well as when regulations change. As we are a global organization with offices and professional staff throughout the US and EMEA, Arbour Group is able to support you continuously to help your company achieve and maintain regulatory compliance of your software systems. Collectively, our pre-packaged validation product, maintenance program and industry professionals combine to form the SAP R/3 compliance solution you are looking for.

This SAP R/3 validation product guarantees you the maximum investment protection in your investment in SAP by providing the following primary benefits:

Shorter Timeframes: Our time-tested, field proven pre-packaged validation product certifies compliance of the SAP R/3 in an optimally expedient and secure manner. This means you are able to accelerate the time-to-value of your commercial business software investment.

Regulatory Agency Approval: Properly validated solutions are more likely to avoid regulatory scrutiny in the form of citations and audits. These time consuming and disruptive events can pose a real business risk as it relates to Agency approval of new product introductions and brand acceptance in the marketplace.

Whether you are installing SAP R/3 for the first time, converting from a legacy system or applying a patch, Arbour Group’s pre-packaged validation product will help you manage your business risk quickly and reliably.

Arbour Group is located on the Internet at www.arbourgroup.com.

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Chicago – Date (March 7, 2006) — Los Angeles Office Opens

The office is located in the Howard Hughes Center at 6080 Center Drive, Los Angeles, California and may be contacted at 310.242.5625

Visit Arbour Group on the web at www.arbourgroup.com.

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Chicago – Date (June 6, 2005) — Raleigh-Durham Office Opens

Chicago-based, privately held Arbour Group L.L.C. has opened a full-service office in Durham, North Carolina, to serve the area’s concentration of pharmaceutical, medical device and biotechnology clients.

Arbour Group is a premier provider of regulatory products and services and specializes in assisting clients achieve regulatory compliance for their computer systems, software programs and medical devices. The Raleigh-Durham facility complements the company’s global presence, which includes centers in California and the Midwest, as well as Arbour International in Dubai, United Arab Emirates, and Dublin, Ireland.

Alexander Patterson, president and CEO of Arbour Group, noted that “we are committed to participating in the continued growth of life sciences in the region. Raleigh-Durham is one of the fastest growing regions in the country, and consequently, provides the opportunity to garner new customer relationships.”

Arbour Group in Raleigh-Durham is staffed by local sales and delivery professionals in partnership with the firm’s corps of regulatory experts who have deep experience working with a client base of more than 80 multinational companies, as well as with the Dubai validation and testing center.

The North Carolina facility is located at the Imperial Business Park at 4819 Emperor Boulevard in Durham, North Carolina and may be contacted at 919.313.4550.

Visit Arbour Group on the web at www.arbourgroup.com.

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Chicago – Date (August 23, 2004) — San Francisco Office Opens

Chicago-based, privately held Arbour Group L.L.C. has opened a full-service office in San Francisco, California to serve the area’s concentration of pharmaceutical, medical device and biotechnology clients.

Arbour Group is a premier provider of regulatory products and services and specializes in assisting clients achieve regulatory compliance for their computer systems, software programs and medical devices. The San Francisco facility complements the company’s global presence, which includes centers in New Jersey and the Midwest, as well as Arbour International in Dubai, United Arab Emirates, and Dublin, Ireland.

Alexander Patterson, president and CEO Arbour Group cited that “expansion into Northern California is essential to our growth strategy. The area has a wealth of emerging companies in medical device and biotechnology that complement our existing robust base of pharmaceutical clients. There should also be ample opportunity to develop synergistic relationships with existing clients as they move into new life science areas.”

Arbour Group in San Francisco is staffed by local sales and delivery professionals in partnership with the firm’s corps of regulatory experts who have deep experience working with a client base of more than 80 multinational companies, as well as with the Dubai validation and testing center.

The office is located at 425 Market Street, San Francisco, California and may be contacted at 415.955.2615

Visit Arbour Group on the web at www.arbourgroup.com.

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Chicago – February 16, 2004 — Mahwah Office Opens

Chicago-based, privately held Arbour Group L.L.C. has opened a full-service office in Mahwah, New Jersey, to serve the area’s concentration of pharmaceutical, medical device and biotechnology clients. Arbour Group is a premier provider of regulatory products and services and specializes in assisting clients achieve regulatory compliance for their computer systems, software programs and medical devices. The Mahwah facility complements the company’s global presence, which includes centers in California and the Midwest, as well as Arbour International in Dubai, United Arab Emirates, and Dublin, Ireland.

Alexander Patterson, president of Arbour Group, cited three compelling reasons for the Mahwah decision. “First, a large percentage of our existing business is headquartered in the New Jersey pharmaceutical corridor. Second, the area’s life sciences population continues to grow as leaders on the move recognize the strategic convenience, economic advantages and wealth of resources that are available here. And third, regulatory compliance remains as a mission-critical component of business risk management and a key performance indicator for companies in the medical industry. The move to Mahwah is further evidence of Arbour Group’s continuing commitment to expanding our dominance in the field of regulatory compliance.”

A high priority in Arbour Group’s comprehensive lineup of regulatory products and services is compliance with the Electronic Records and Signatures regulation (21 CFR Part 11). Christopher McNally, executive vice president of business development, said, “Our products and services are designed to help multinational clients harmonize their regulatory compliance efforts across global facilities and diverse platforms. Our documented, results-oriented process leads to conformance with the requirements of U.S. regulations, the Irish Medicines Board, GAMP4, and other international standards.”

McNally added, “Yet another focus is on our clients’ ability to respond to the full scope of requirements imposed by the Sarbanes-Oxley Act, which affects corporate governance, disclosure and financial accounting. Arbour Group is experienced in providing new systems and the right skill sets to manage the implementation process and establish the mandated reporting structure, along with establishing new standards and procedures to achieve and sustain effective internal controls.”

Arbour Group in Mahwah is staffed by local sales and delivery professionals in partnership with the firm’s corps of regulatory experts who have deep experience working with a client base of more than 65 multinational companies, as well as with the Dubai validation and testing center. The New Jersey facility is located in the Crossroads Corporate Center at One International Boulevard in Mahwah, New Jersey, and may be contacted at 201.512.8786.

Arbour Group is located on the Internet at www.arbourgroup.com and www.part11partners.com.

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Chicago – September 16, 2002 — Arbour International — Ireland

Chicago-based, privately held Arbour Group L.L.C. announces the opening of Arbour International – Ireland, a multi-disciplined, premier provider of regulatory products and services located in Dublin. Arbour Group specializes in assisting clients in achieving regulatory compliance for their computer systems, software programs and medical devices. The firm serves pharmaceutical, medical device and biotechnology companies worldwide.

Alexander Patterson, president of Arbour Group, pointed to market research that indicates a strong demand for full-service regulatory capabilities in this region of the global marketplace. “Virtually all of our major U.S. clients have subsidiaries in Ireland. Dublin also provides ready access to Irish National and European Union pharmaceutical and medical device companies. Our new Dublin facility represents a strategic addition to Arbour Group’s global presence and complements our centers in the U.S. and in Dubai, United Arab Emirates.” He added that Dublin was selected for its geographic concentration of relevant businesses that are increasingly governed by international regulatory requirements.

A high priority in Arbour Group’s comprehensive lineup of regulatory products and services is compliance with the Electronic Records and Signatures regulation (21 CFR Part 11). Christopher McNally, executive vice president of business development, said, “Our products and services are designed to help multinational clients harmonize their regulatory compliance efforts across global facilities and diverse platforms. Our documented, results-oriented process leads to conformance with the requirements of U.S. regulations, GAMP4, the Irish Medicines Board and other international standards.”

Boasting a wide range of validation and testing solutions, Arbour International – Ireland is a welcome member of the pharmaceutical and medical device community in an area that previously had a limited availability of regulatory compliance resources. In addition to its own sales and delivery specialists, the Dublin facility partners with the firm’s Dubai validation and testing center to afford clients state-of-the-art, cost-effective technical support along with the capacity for large-scale, resource-intensive software validation and testing projects.

Arbour International – Ireland is staffed by local professionals in alliance with U.S. regulatory experts who have deep experience working with Arbour Group’s client base of more than 65 multinational companies. The facility is headquartered in Embassy House Ballsbridge and may be contacted directly at 353 1 637 6600.

Arbour Group is located on the Internet at www.arbourgroup.com.

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Chicago — December 18, 2000 — Electronic Records/Signatures and Embedded Software

Chicago-based, privately held Arbour Group L.L.C. has expanded its resources to meet a growing demand for specialized testing and validation services, particularly in the areas of electronic records and signatures and embedded software. While these disciplines are not new to the firm's core business services, ever-changing regulatory requirements and emerging industry trends have placed an increased emphasis on the role of testing as it impacts archival documentation, product quality, market acceptance and bottom-line profitability. Alexander Patterson, president and CEO, observed that, "As a leader specializing in providing testing, deployment and validation products and services for over fifty pharmaceutical, biotechnology and device companies worldwide, Arbour Group knows that testing is the single most important element in evaluating a pharmaceutical client's use and documentation of electronic records and electronic signatures and is an integral part of ensuring the quality and reliability of medical devices and equipment. Our organization has the flexibility to adapt to developing market trends and respond to client needs with seasoned resources and a highly professional staff of experts."

Christopher McNally, executive vice president of business development, explained that, "Arbour Group is well-credentialed to identify and respond to emerging regulatory requirements as they impact manufacturing, research and development, and clinical elements of clients' computer operations. One such area that commands immediate attention is the assessment of compliance with the Electronic Records and Signatures regulation (21 CFR Part 11). Our assessment services are designed to help clients ensure that electronic records and electronic signatures are trustworthy, reliable and generally equivalent substitutes for paper records and traditional handwritten signatures and that the computer systems are in conformance with the requirements of 21 CFR Part 11." He added that the result of an assessment project is a measurement of compliance with the regulation and forms the basis to assemble an action plan and timetable for remediation. McNally noted, "It is the plan that is looked for in the regulatory enforcement policy and in a recent warning letter."

Referring to the other growing business segment, Patterson remarked, "In need of the most advanced testing capabilities available, successful medical device and equipment manufacturers are looking beyond their internal resources for the leading edge in testing support. They recognize that product quality and reliability are, ultimately, what differentiate competitors in today's marketplace. To that end, we at Arbour Group know that testing is the single most important element in the product design and development process and is an integral part of reducing product time-to-market." He explained that the embedded software testing professionals at Arbour Group have the technical expertise, the management foresight and the international component to address the critical details of the compliance requirements as they impact embedded software used in the medical product. They focus not only on industry and regulatory requirements, but on user functionality and behavioral considerations as well. He added that the increased demand for Arbour Group's results-oriented embedded software testing services is a reflection of the industry's recognition that this highly specialized support will not only expedite the delivery of product to market, but also will promote market acceptance and enhance and sustain profitability.

Arbour Group is located on the Internet at www.arbourgroup.com.

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Chicago — March 27, 2000 — Chargeback and Rebate Software

Chicago-based, privately-held Arbour Group L.L.C. has introduced a Chargeback and Rebate Software application designed for manufacturers, distributors and wholesalers in the pharmaceutical and medical device industries. This innovative software product responds to the need for a simplified, accurate and fully compliant chargeback and rebate program as a time-saving and cost-effective alternative to manual entries, legacy systems and expensive in-house software customization. It efficiently manages the flow of business between the buyer, manufacturer, distributor and wholesaler or Group Purchasing Organization (GPO) and optimizes the core business practices of those interrelated functions. It is the key to capturing the profit potential that might otherwise disappear through invalid chargeback and rebate claims in an intricate and crowded purchasing environment.

The Chargeback and Rebate Software program is a recent addition to the ArbouRx family of proprietary software applications developed specifically for the health care industry by Arbour Group. Christopher McNally, executive vice president of marketing and sales, described the ArbouRx Chargeback and Rebate Software as providing integrated and automated reconciliation functions for chargeback and rebate transactions for a variety of leading enterprise resource planning (ERP) products. McNally observed, "the purchasing environment in today's health care industry is a complex world of dynamic alliances and involved pricing mechanisms. The Chargeback and Rebate Software application was designed to help manufacturers, distributors and wholesalers manage a high volume of complicated pricing transactions, maintain the integrity of contractual agreements and take full advantage of purchasing and sales incentives while reducing the level of effort and expense associated with those detailed accounting processes."

McNally commented that this electronic, business-to-business software program is compatible with standard EDI formats and is easily linked into most ERP and financial systems, adding that its components include:

Chargeback Module — manages the process of reimbursing the wholesaler or GPO for the difference between the sales price and the list price.
Rebate Module — manages the process of crediting or paying a wholesaler or GPO account based on meeting or exceeding contractual purchase volume commitments.

As software specialists to the pharmaceutical and medical device industries worldwide, Arbour Group understands the dynamics of the purchasing environment in today's health care industry. Complex alliances and involved pricing mechanisms challenge buyers, sellers and producers to employ sophisticated information technology systems that promote best practices in effective supply chain management. McNally stated that the Chargeback and Rebate Software program responds to that challenge with specific product features that enable manufacturers, distributors and wholesalers to:

negotiate and manage complex pricing and sales relationships
adhere to the terms and conditions of contractual agreements
take full advantage of purchasing and sales incentives
avoid duplicate payments
reduce the level of manual effort and expense associated with a high volume of detailed accounting transactions
develop in-depth profit analyses and sales performance reports

Arbour Group is located on the Internet at www.arbourgroup.com.

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Chicago — February 2, 2000 — PharmaSales Software

Chicago-based, privately-held Arbour Group L.L.C. has expanded its ArbouRx suite of innovative, proprietary software products created specifically for the pharmaceutical and medical device industries. The new PharmaSales Software application was designed to:

increase the productivity of the outbound telesales/field sales team
coordinate sales, marketing and customer service initiatives
provide a strategic eBusiness-to-Business link to customers

As a leader in providing regulatory-grade software development, testing, deployment and validation products and services for pharmaceutical and medical device companies worldwide, Arbour Group understands the dynamics of the sales and purchasing environment in today’s health care industry.

According to Christopher McNally, executive vice president of marketing and sales, the ArbouRx PharmaSales Software is a sophisticated hybrid that combines Customer Relationship Management (CRM) and Sales Force Automation (SFA) information. It works in tandem with a variety of leading Enterprise Resource Planning (ERP) programs. Its capabilities include:

an integrated contact management information database
online access to customer shipment history information
online access to marketing data from third parties such as IMS, AC Nielsen and IRI
a pharmaceutical sample order management system that can be integrated with a customer sales order system
a convenient link to field sales personnel through laptop, desktop and PDA platforms

The objective of this software application is to enhance the effectiveness of outbound telesales and field sales functions, resulting in improved sales performance, an expanded customer base and more efficient sales order processing through:

informed, credible sales calls — updated data regarding prospective and current customer sales contacts
knowledge-based sales content — descriptive information on products and inventory availability
predictive marketing model — report of both trade and sample product shipments to customers
profile of purchasing trends — information on prescriber activity for proprietary and competitive products
customer service tool — record of sample orders
map of market concentrations — establishment and maintenance of sales territory codes
focused sales initiatives — sales history data and trend analysis
time-management efficiencies — daily call schedules
audit trail of customer contacts — detailed sales call reports

McNally explained that the ArbouRx PharmaSales Software is a comprehensive sales management tool that increases sales effectiveness, improves customer service and creates profitable, long-term customer relationships. Its bottom-line benefit translates to an increased market share.

Arbour Group is located on the Internet at www.arbourgroup.com

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Chicago — October 27, 1999 — Headquarters Relocation

Arbour Group L.L.C., the Chicago-based, privately-held information technology firm, has moved its headquarters to 500 West Monroe Street. Alexander Patterson, president, commented, "this new location facilitates an expansion in the company's line of proprietary software products and support services." Arbour Group specializes in designing, integrating, supporting and validating regulatory-grade products and services for state-of-the-art computer and software applications and serves a worldwide corporate clientele in the pharmaceutical, biotechnology and medical device industries.

Patterson noted that the dynamic growth in the company's business has been spurred by clients' ever-changing information technology needs and their demand for a continuing evolution of sophisticated, customized computer and software applications. He stated, "our commitment to new product development and responsive customer service has required us to augment our resources and enhance our facilities. This relocation enables us to accommodate those functions and resources in a quality environment that promotes work flow efficiency, increases capacity, improves response time frames and reflects our global corporate image.

Patterson cited a number of specific client benefits that will result from the new headquarters location. These include:

a training center to provide clients with an intensive and interactive working introduction to new products and services
an expanded computer center for the rental of software applications, including the ArbourX family of proprietary software products, a dedicated customer support desk and upgraded help line capabilities
comprehensive technology resources to more fully integrate the expansion of our operations in North America, Europe and Asia with resulting product and service benefits and corresponding cost savings
an increase in staffing resources to meet a growing customer demand for custom software design projects and related products and services

In addition to its headquarters in Chicago, Arbour Group has offices in San Jose and London. Arbour International FZE, a wholly-owned subsidiary, has an off-shore venue in Dubai (United Arab Emirates), which gives the Arbour organization a strategic global presence, a strong economic advantage and the capacity for larger, resource-intensive projects in support of software development and testing for its worldwide clientele.

The new address for Arbour Group is 500 West Monroe Street, Suite 2020, Chicago, Illinois 60661 (telephone 312.207.5800/fax 312.207.5805).

Arbour Group is located on the Internet at www.arbourgroup.com.

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Chicago — February 8, 1999 — Arbour International

Chicago-based, privately-held Arbour Group L.L.C. today announced the formation of Arbour International, a dedicated software development and testing center located in Dubai, United Arab Emirates. Arbour Group specializes in corporate information technology systems and provides regulatory-grade software development, testing, deployment and validation products and services for pharmaceutical and medical device companies worldwide.

Alexander Patterson, president of Arbour Group, commented, "the addition of this offshore development and testing center gives our organization a strategic global presence and a strong economic advantage in support of domestic and international clientele, including those operating in the Asian and European markets." Arbour Group also has a facility in London.

Patterson cited Dubai's convenient accessibility to the east-west trading routes, its wealth of technical resources and its attractive economic environment as key factors in selecting this free zone location. He explained that Arbour International affords clients state-of-the-art, cost-effective technical support along with the capacity for large-scale, resource-intensive software development and testing projects for custom applications.

Patterson also announced the appointment of two officers to key executive positions: Christopher McNally to executive vice president of marketing and sales and Paul Seus to executive vice president of client services. He noted, "these appointments reflect the strategic shift from a rather traditional sales culture to one that facilitates a more responsive and integrated approach to client relationship management. Our global target market is focused on leading companies in the pharmaceutical, biotechnology and medical device industries, which are highly regulated and require exacting levels of service and comprehensive software resources."

Christopher McNally, executive vice president of marketing and sales, announced the introduction of two new proprietary software products. "The 'ArbourXchange' software program is designed to serve as the 'multi-lingual' communications link between independent software applications and provide intelligent data integration among multiple databases across various information platforms." He described the "ArbourX-Chargeback and Rebate Reconciliation" software program as providing integrated and automated reconciliation functions for chargeback, overbill and rebate transactions for a variety of leading enterprise resource planning (ERP) products. McNally observed, "the purchasing environment in today's health care industry is a complex world of dynamic alliances and involved pricing mechanisms. The 'Chargeback and Rebate Reconciliation' application was designed to help manufacturers and wholesalers manage a high volume of complicated pricing transactions, maintain the integrity of contractual agreements and take full advantage of purchasing and sales incentives while reducing the level of effort and expense associated with those detailed accounting processes."

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